An estimate shipping button will appear once you have added an item to your Cart. Enter your country or post code in the applicable box and it will automatically calculate the postage cost via the AusPost
database. Depending on workload, this can take some time... usually less than 30secs.
A guideline of our International Shipping Rates is below, based on weight. Most items have the weight next to them, this is for calculation taking into consideration packaging material and size etc. and not
actual weight of the item.
Receive it Quicker >>> by opting for
Warranty and Returns Cellit.com.au will replace any product if it is found to have a defect or dead on arrival (DOA) within 14 days from the date of dispatch. Returned products are tested to confirm fault prior to
replacing. Buyer is responsible for return postage to us, the shipping method is at your discretion. Exceptions are items that are offered with a Manufacturers Warranty, in most cases we do not handle the
returns as warranty is provided directly by the Manufacturer. Please be aware if you undertake any repair work yourself or by an unauthorised repairer you will void any manufactures warranty. For all products which qualify for a replacement or refund, the following procedures must be followed: Products must be returned in the original packing materials with all accessories included.
All costs are shown during Checkout prior to submitting your payment details.
Alternatively you can go HERE to calculate cost. (Our Post Code is 2000, ignore
dimensions)
All orders have a single Handling and Packing fee of AU$3.00 which is included in the shipping cost calculation.
Australian Purchases include GST.
Loss or Damage
We recommend that you INSURE your items against loss or damage during transit.
Australian customers please opt for Express Post during checkout, which has a tracking number. Use Registered post for Valuable or fragile items, which has insurance and a tracking number.
We cannot take responsibility for any loss/damage that occurs once items have been submitted at the post office.
By Not choosing either of these options you are accepting responsibility for your purchase from point of
lodgment at the Post Office. Any claims you may need to make are between yourself and Australia Post. We cannot enter into discussion regarding your claim or grievance with Australia Post other than
supplying you with date/time of lodgement and at which Post Office, plus any other information that may be required to submit your claim.
If you chose to take out insurance (Registered Post) or opt for Express Post, we will assist you with Australia Post to resolve any loss/damage claims.
NOTE: The most vulnerable items appear to be the ones sent to a work or business address, schools, colleges etc. If not using Insured or
Express post, where possible please advise us of a private/residential address. For about $3.00 extra ($8.00 international) this will give you
peace of mind, and a tracking number.
Express Post
We are an Online business only, most of our communication is via email - we respond promptly to all questions and give urgent requests and existing customers our priority.
Thankyou
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Our customer service will provide a Return Authorisation number (RA) and a return address
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